This programme will help participants develop their abilities to overcome the difficulties of putting thoughts into words, and forming words into presentable and effective email messages, suggestions and minutes.
At the end of the programme, participants will be able to:
- develop a clear understanding of the writing process.
- organize thoughts and ideas effectively.
- avoid common errors in business writing.
- reduce false starts and rewrites.
- write email messages, suggestions and minutes in a well-toned, clear and concise manner.
- achieve readability and the desired results from internal and external customers.
Training Methodology
A highly interactive adult-focused programme consisting lecture input, case studies, discussions, group work, individual and team practices, assignment, quizzes and game exercises.
Target Group
For administrators, secretaries, administrative assistants and other support personnel who are committed to write better, faster and more effectively.